Terms & conditions

  • 1. Definitions & Interpretation The following terms have the following meanings in these Conditions
    • a) “Conditions” – these terms and conditions
    • b) “Contract” – any contract between you and us for the sale and purchase of Goods
    • c) “Goods” – the goods that we supply
    • d) “Us”, “we”, “our” and like terms refers to Bellas Office Supplies & Stationery Limited
    • e) “You”, “we”, “your” and like terms refers to you, the buyer of Goods pursuant to these Conditions.
    • f) “Writing” – includes telex cable facsimile transmission and comparable means of communication.
    • g) References to any statute or statutory provision shall be construed as a reference to that statute or statutory provision as modified, consolidated or re-enacted for the time being in force or to any statute or provision of which the statute or provision is a consolidation or modification and such reference shall include all statutory instruments or orders made pursuant to that statute or provision.
    • h) The headings in these Conditions are for convenience only and shall not affect their interpretation.
    • i) Any words following the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
  • 2. Scope of these conditions
    • a) These Conditions govern our relationship with you in particular any order that for Goods that you place with us.
  • 3. Other conditions
    • a) Our policy governing the use of your personal data is set out in our Privacy Policy. To read our Privacy Policy please click <a href=”/privacy-policy/” title=”Privacy Policy link”>HERE</a>.
    • b) Our policy governing the use our website is set out in out Website Terms of Use. To read our Website Terms of Use please click <a href=”/terms-of-use/” title=”Terms of use link”>HERE</a>.
    • c) Both our Privacy Policy and our Website Terms of Use form part of these Conditions.
  • 4. Basis of the Sale
    • a) Any purchase of Goods shall be in accordance with these Conditions, to the exclusion of all other terms and conditions.
    • b) No variation of these Conditions shall affect these Conditions or form part of any Contract unless this has been expressly agreed to in writing by a person authorised to sign on our behalf.
    • c) Our employees and agents are not authorised to make any representations concerning the Goods unless confirmed by us in writing and in entering into any Contract you acknowledge that you do not rely on and waive any claim for breach of any such representations which are not so confirmed. Nothing in this clause will exclude or limit our liability for fraud or fraudulent misrepresentation.
    • d) Any advice given or recommendation given by us or our employees or agents to you or your employees or agents as to the storage application or use of the Goods which is not confirmed in writing by us is followed or acted upon entirely at your risk and we shall not be liable for any such advice or recommendation which is not so confirmed.
    • e) All descriptions and illustrations and advertisements in our catalogues, website or other marketing material are intended merely to present a general idea of the Goods described therein and nothing contained in any of them shall form part of any Contract
  • 5. Orders
    • a) Each order placed by your shall constitute an offer to purchase Goods pursuant to these Conditions. We have full discretion in accepting or rejecting your order. No Contract shall be formed between us until we inform you that your order is accepted.. Our acknowledgement of your order does not constitute acceptance of your order.
    • b) You are responsible for ensuring the accuracy of the order.
    • c) You agree that where we become unable after your order to supply the specific Goods that you have ordered we may provide different Goods provided that such Goods are substitutable and of similar quality.
  • 6. Price
    • a) The price of the Goods shall be prices shown
      • i) in the catalogue less the buyer’s discount (if applicable) or
      • ii) on our valid special prices list or
      • iii) the price advised to you (as the case may be).
    • b) All prices are shown exclusive of any applicable VAT.
    • c) We reserve the right to increase the price of the Goods at any time before delivery to reflect any increase in the cost to us which is due to any factor beyond our control or any change in the delivery dates quantities or specifications for the Goods which is requested by you.
    • d) Our delivery charges, where payable by you will be advised to you prior to submission of your order (where possible) and in any event before we accept your order.
  • 7. Payment
      • a) Payment is to be made by cash, cheque or BACS at the time the order is submitted or where we agree, upon
        receipt of our invoice.
      • b) If we agree that payment can be made upon receipt of invoice:
        • (i) We shall be entitled to invoice you on or at any time after delivery of Goods

    (ii) The time for payment will be 30 days from the end of the month in which we invoice you (unless we
    agree otherwise in writing in advance)

  • (iii) The time for payment shall be of the essence
  • c) Where you fail to make any payment on the due date then without prejudice to any other right or remedy
    available to us, we shall be entitled to:

    • (i) suspend any further deliveries;
    • (ii) require immediate payment of all payments outstanding in respect of Goods supplied under any other
    • (iii) appropriate any payment made by you for such of the Goods as we may think fit;
    • (iv) charge you interest on the amount unpaid at the rate of 8 per cent per annum above the base rate of
      the Bank of England, accruing daily, on the amount outstanding until it has been made in full;
    • (v) claim from you a sum equivalent to any bank charges, legal costs or other costs charges or expenses
      incurred or suffered by us arising from late payment or recovery of sums due;
  • d) Receipts for payment shall only be issued upon request
  • e) We shall be entitled on giving you notice in writing to terminate your status as a credit customer for any reason.
  • 8. Delivery
    • a) We will deliver to the address provided when you place your order.
    • b) We will endeavour to deliver the Goods within a reasonable time, but will not be liable for any loss or damage
      caused by delay in the delivery of the Goods, nor will any such delay entitle you to cancel any Contract. Any
      dates quoted for delivery shall be of no contractual effect.
    • c) Where we have agreed in advance to deliver the Goods by instalments, each delivery shall constitute a separate
      contract and failure by us to deliver on time shall not entitle you to cancel any Contract as a whole.
    • f) You must make all arrangements to take delivery of Goods when they are tendered for delivery. We reserve the
      right to claim for all loss incurred or suffered resulting from non-delivery or non-collection which is caused by
      your failure to take delivery of the Goods when they are tendered for delivery.
    • g) You will be deemed to have given authority to accept Goods on your behalf to any person who accepts delivery
      when Goods are delivered
    • h) Signature on the delivery note shall constitute your satisfaction with and acceptance of Goods.
  • 9. Title
    Where payment for the Goods is not made in full at the time the order is submitted by you:-

    • a) Notwithstanding delivery of the Goods and passing of risk, title to the Goods will not pass to you until payment of
      the full price for the Goods and all other sums due under any Contract have been paid in full.
    • b) If the Goods are sold to a third party before payment has been made to us the proceeds shall be held by you on
      trust for us pending payment.
    • c) Until payment you must insure the Goods and store them separately, clearly identifying them as our property
    • d) At any time after the price for the Goods or any other sum owing to us has become due enter your premises and
      recover the Goods. You hereby give us authority for us to enter onto your premises for that purpose.
    • e) Notwithstanding that title has not passed to you we shall be entitled to sue for the full price for the Goods.
  • 10. Cancellation
    • a) You may not cancel any Contract after submission of the order.
    • b) We reserve the right to cancel any Contract prior to delivery if:-
      • (I) we have insufficient stock to deliver the Goods ordered; or
      • (II) we do not deliver to your area; or
      • (III) one or more of the Goods ordered was listed at an incorrect price due to a typographical error or any
        other error.
      • (IV) you have failed to pay for Goods in accordance with these Conditions or have been in breach of any
        other of these Conditions (either in respect of that Contract or any other Contract)
      • (V) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with
        your winding up (being a company); or an application is made to court, or an order is made, for the
        appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an
        administrator is appointed, over you (being a company); or the holder of a qualifying floating charge
        over your assets has become entitled to appoint or has appointed an administrative receiver; or a
        person becomes entitled to appoint a receiver over your assets or a receiver is appointed over your
        assets; or you (being an individual) is the subject of a bankruptcy petition or order
    • c) If we cancel a Contract pursuant to Condition 10(b)(I), (II), or (III) we will notify you by email and credit any
      monies owing to you as soon as possible but in any event within 30 days of acceptance of your order.
    • d) Where either Condition 10(b)(IV) or (V) apply, where we have delivered Goods which have not been paid,
      payment for Goods shall be immediately due and payable notwithstanding any previous agreement or
      arrangement to the contrary.
    • e) We will not be liable to pay any additional compensation for any loss suffered by you as a result of any
  • 11. Warranties and Liability
      • a) We warrant that the Goods:
        • (i) will correspond to the description given by us (subject as provided in these Conditions);
      • b) will be of satisfactory quality within the meaning of the Sale of Goods Act 1979;We shall not be liable for a
        breach of any of the warranties in Condition 11a) or otherwise for:

        • (i) any defect, unsuitability or safety or otherwise of the Goods supplied for the intended purpose of the
          Goods where the Goods are manufactured, altered or modified in accordance with your instructions or
          according to drawings or design or specification supplied by you or on your behalf
        • (ii) any defect arising from fair wear and tear wilful damage negligence abnormal working conditions failure
          to follow our instructions (whether oral or in writing) misuse or alteration or repair of the Goods without
          our approval.

    c) Subject as expressly provided in these Conditions all warranties conditions terms and liabilities express or
    implied by statute or common law are excluded to the fullest extent permitted by law.

  • d) We shall not be liable to you in respect of the supply of Goods or their use or resale for any indirect, special or
    consequential loss or damage (whether for loss of profit or otherwise) costs expenses or other claims for
    consequential compensation whatsoever
  • e) Our entire liability under or in connection with any Contract shall not exceed the price of Goods to which that
    Contract relates, except as expressly provided by these Conditions.
  • f) Nothing in these Conditions excludes or limits our liability in respect of death or personal injury caused by our
    negligence or for liability for fraud or fraudulent misrepresentation.
  • 12. Returns
    • a) We only accept the return of defective Goods or those that are in breach of warranties given under these
    • b) Any claim by you which is based on any defect in the quality or condition of the Goods or their failure to
      correspond with any order shall (whether or not delivery is refused) be notified in writing to us within 7 days from
      the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a
      reasonable time after discovery of the defect or failure PROVIDED THAT if delivery is not refused and you do
      not so notify us you shall not be entitled to reject the Goods and we shall have no liability for such defect or
      failure and (where the Goods have not been paid for in full) you shall be bound to pay the price for the Goods as
      if they had been delivered in accordance with the Contract.
    • c) Any Goods returned must be in original unmarked condition and packaging. Packaging that has been defaced,
      written on, damaged or marked in any way cannot be accepted for return. No credits can be issued unless these
      conditions are met.
    • d) Where any claim is notified to us in accordance with 12(b) we shall be entitled to either:
      • (i) the return of the Goods to the our premises (if practical) for inspection by it or its representative; or
      • (ii) the opportunity to inspect the Goods at your premises for the purpose of validating the claim
        SO THAT if the claim is validated we shall either make good by repair or replace the Goods (or the part in
        question) free of charge or at our sole discretion refund to you the price paid of the Goods (or a proportionate
        part of the price) but we shall have no further liability to you.
    • e) Although we are not obliged to accept the return of any Goods that are not defective or in breach of warranties
      given under these Conditions, should you wish to return Goods in any other circumstances you should notify us
      within 7 days of delivery.
  • 13. Call Off Orders
    • a) This Condition applies where we agree to sell Goods to you which will be delivered on a call-off basis.
    • b) These Conditions apply to the sale of Goods on a call-off basis as supplemented or amended by this Condition.
      Where this Condition applies, and there is a conflict between any of these Conditions and this Condition, this
      Condition shall prevail.
    • c) For the purposes of this Condition, a Contract for the provision of Goods to be provided on a call-off basis shall
      be a “Call-Off Contract” and each request for Goods to be delivered to you under that Call-Off Contract shall be
      a “Call-Off Request”
    • d) We will advise you of the minimum Call-Off Request and the date by which all Goods under the Call-Off Contract
      must be requested prior to you placing the order.
    • e) Should you fail to request all Goods under the Call-Off Contract before to the final date agreed by us, we shall
      be entitled to deliver all undelivered Goods under that Call-Off Contract to you (in one or more deliveries) at our
      sole discretion.
    • f) We shall not be required to deliver Goods to you if your Call-Off Request is less than the minimum Call-Off
    • g) We shall not be required to deliver Goods to you pursuant to a Call-Off Request if any payment is due to us
      (either in respect of that Call-Off Contract or otherwise) or if any of the circumstances in Condition 10(b)(IV) or
      10(b)(V) apply.
  • 14. Force Majeure
    We shall not be liable to you or be deemed to be in breach of these Conditions by reason of any delay in performing
    or any failure to perform any of our obligations if the delay or failure is due to any cause beyond our reasonable
    control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our
    reasonable control:-

    • h) Act of God explosion flood tempest or other natural disaster;
    • i) fire, explosion or accidental damage;
    • j) war or threat of war sabotage insurrection terrorist attack civil disturbance civil commotion riot or requisition;
    • k) act restriction regulations bye-laws prohibitions or measures of any kind on the part of the governmental
      parliamentary or local authority;
    • l) import or export regulations or embargoes;
    • m) strikes lockouts or other industrial actions or trade disputes (whether involving our employees or a third party);
    • n) difficulties in obtaining raw materials, labour, fuel parts or machinery;
    • o) power failure or breakdown or failure of plant machinery, machinery, computers or vehicles
      AND IN these circumstances we shall be entitled to a reasonable extension of time for performing our obligations.
  • 15. General
    • a) Notices
      Unless otherwise expressly stated in these Conditions, all notices from you to us must be in writing and sent to
      our contact address which can be found on our website. Notices given to you under these Conditions shall be
      sent to you at the contact details provided when your order was placed.
    • b) Invalidity
      If any of these Conditions, or any part of these Conditions, is unenforceable (including any provision in which
      we exclude our liability to you) the enforceability of any other of these Conditions will not be affected.
    • c) Third Party Rights
      A person who is not a party to a Contract has no rights under the Contracts (Rights of Third Parties) 1999 to
      enforce any term of a Contract.
    • d) Governing Law
      These Conditions and any Contracts between us shall be governed by and interpreted in accordance with
      English Law and the English Courts shall have exclusive jurisdiction to resolve any disputes between us.
    • e) Entire Agreement
      These Conditions set out the whole of our agreement between us relating to the supply of the Goods or
      otherwise. You confirm that you shall have no remedy in respect of any breach of representation or warranty
      that is not set out in these Conditions. Nothing in these Conditions excludes or limits our liability for fraud or
      fraudulent misrepresentation.
    • f) Waiver
      No failure or delay by us to exercise any right or remedy shall constitute a waiver of that or any other right or
      remedy, nor shall it preclude or restrict any further exercise of that or any other right or remedy. No single or
      partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or
    • g) Assignment
      You shall not assign any benefit under these Conditions without our prior written consent.
    • h) Set-off
      All amounts due under any and all Contracts shall be paid in full without any deduction or withholding and you
      shall not be entitled to claim set-off or counterclaim against us in relation to the payment of the whole or any part
      of any such amount.

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